CONTACT US

Contact Us

We’re here to help.

At Veolmora, we are committed to providing reliable outdoor lighting products and responsive customer support. If you have any questions about your order, product information, shipping, or after-sales service, please feel free to contact our support team.

Customer Support

Email: service@veolmora.com

Customer Service Hours:

Monday – Friday 9:00 AM – 6:00 PM (EST)

We aim to respond to all customer inquiries within 1–2 business days.

Company Information

Veolmora is operated by:

Hangzhou Yaoying E-commerce Co., Ltd.

Registered Address:

Room 165, No. 29 Shenban Road, Shangtang Street, Gongshu District, Hangzhou City, Zhejiang Province, China

Veolmora is the brand name operated by Hangzhou Yaoying E-commerce Co., Ltd., which is responsible for orders placed through this website.

Order & Product Support

For assistance with your order, please include:

• Order number

• Customer name

• Email address used for purchase

• Details of your request

This helps us provide faster and more accurate support.

Return Address Notice

Please note:

The registered business address above is not a return address.

For approved returns, our customer support team will provide the appropriate return instructions and return warehouse address based on your order details.

Please do not send any products back to the registered address without prior approval.

Our Commitment

We value every customer and continuously work to provide quality solar lighting products, secure delivery, and dependable customer service.

Thank you for choosing Veolmora.